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Here is how it works

Free shipping and returns within the USA, Canada, Norway and Switzerland


This space is dedicated to the shipping and returns of our products. Here’s all the info you’ll need, step by step, to pack and ship the box back to our headquarters. Get comfy, it’s easy.

DELIVERY TO Change
If you're ordering outside of the US, your order may be subject to customs and import duties.
Velasca has no control over these charges and we can’t tell you exactly how much it may cost you,
as customs policies and import duties vary widely from country to country.

For your convenience, here’s a handy list of our most popular shipping destinations. Have a look:
• USA: no duties for orders below US$ 800
• Norway: no duties + 25% VAT
• Australia: 5% duties + 10% VAT (on both the value of the goods and the cost of transportation)
• Hong Kong: no duties (so no worries for you)
• Singapore: 7% VAT (on both the value of the goods and the cost of transportation)
• Switzerland: 22 Fr. advanced fee + 8% duties + 8% VAT
RETURN FROM Change
If you're ordering outside of the US, your order may be subject to customs and import duties.
Velasca has no control over these charges and we can’t tell you exactly how much it may cost you,
as customs policies and import duties vary widely from country to country.

For your convenience, here’s a handy list of our most popular shipping destinations. Have a look:
• USA: no duties for orders below US$ 800
• Norway: no duties + 25% VAT
• Australia: 5% duties + 10% VAT (on both the value of the goods and the cost of transportation)
• Hong Kong: no duties (so no worries for you)
• Singapore: 7% VAT (on both the value of the goods and the cost of transportation)
• Switzerland: 22 Fr. advanced fee + 8% duties + 8% VAT
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