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Free shipping and returns
in USA, Canada, Norway and Switzerland


Here you’ll find everything you need to know about shipping and returns. Click the icon you need: then just a few simple steps and we’ll take care of the rest.

DELIVERY TO Change

If you're ordering outside of the US, your order may be subject to customs and import duties.

Velasca has no control over these charges and we can't tell you exactly how much it may cost you, as customs policies and import duties vary widely from country to country.

For your convenience, here's a handy list of our most popular shipping destinations. Have a look:

  • United States: no duties for orders below US $ 800
  • Norway: no duties + 25% VAT
  • Australia: 5% duties + 10% VAT (on both the value of the goods and the cost of transportation)
  • Hong Kong: no duties (so no worries for you)
  • Singapore: 7% VAT (on both the value of the goods and the cost of transportation)
  • Switzerland: 22 Fr. advanced fee + 8% duties + 8% VAT
RETURN FROM Change

If you're ordering outside of the US, your order may be subject to customs and import duties.

Velasca has no control over these charges and we can't tell you exactly how much it may cost you, as customs policies and import duties vary widely from country to country.

For your convenience, here's a handy list of our most popular shipping destinations. Have a look:

  • United States: no duties for orders below US $ 800
  • Norway: no duties + 25% VAT
  • Australia: 5% duties + 10% VAT (on both the value of the goods and the cost of transportation)
  • Hong Kong: no duties (so no worries for you)
  • Singapore: 7% VAT (on both the value of the goods and the cost of transportation)
  • Switzerland: 22 Fr. advanced fee + 8% duties + 8% VAT
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